Ordered at a few minutes past midnight on the 2nd of February as was waiting for my pensionMy son visited and told me to cancel the order as he had bought me some for a birthday present I messaged them in less than 24 hours of placing the orderNext day got a message saying they would check order status and see if I could have a refund.I checked order status and it said order completed but it does not show shipped. I took a screenshotToday, 5th still showing same status but no email from them. They have no contact phone number and even their live chat is not “live”, you have to wait for them to get back to youUnder the consumer rights act I have a right to cancel.If I do not get my refund I will refer them to trading standardsThe worst customer service I have ever experienced
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