We arrive at Hanoi on Feb 11. And went straight to bus for Sapa. We are a group of 13 persons. The whatsupp communication is okay. Provided detailed information. The driver of the bus is average. Not that friendly or should I say don't answer properly. So it's okay because of communication barriers.Ground staff is okay at office before boarding the bus.We went back to Sapa to Hanoi Feb 14. Thankfully they drop us off our hotel. But the problem, when my colleague left her phone and we are running and waiving at the bus while doing its baking on the road. He didnot even bother to stop even I tap the bus. Thankfully vietnamese people at the govt office and owner of air Bnb help us by calling Sapa nomad office and the owner of air Bnb got the lost phone back. I just want to say drivers are not that professional in terms of communication. Driving is average. Still, we love our vietnam experience and hoping that tourism will be as good as Japan in terms of service. 🇻🇳 ❤️... Hoping to come back again...
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