If there was a zero star they would have got that. I received a really shoddy blue velvet 'jacket' today, which was more like a lycra jumper. I asked to return it, but they told me it would cost £40 to return it to China. They are not based in London! I went onto Chatgpt to help me draft a reply. Do not accept their shitty 10% refund. Take it all the way, or better still, don't order from them in the first place. Appalling!
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