Had a custom bracelet made per the guidelines however the design is poor as the personalization is ill fitting on the wrist unlike any others that were also custom made and photographed on the sites this company uses as their selling platform that being Etsy and Sarah Elise Jewelry based in NY! I kindly asked for a possible fix to slightly bow the bracelet instead of it being stick straight and was told NO all resources have been exhausted and they could not help me! Very poor customer service, was an easy fix and now it is a bad review and experience.
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We work with 14k, 18k solid gold set with high quality hand cut gemstones and ethically sourced natural full cut diamonds.
