Absolutely horrible experience. I ordered 2 rings as my wedding bands a month and a half before my wedding. They shipped 10 whole days after I placed my order. I returned one and had to exchange one. The sizing was off by a half size. I am a 5 in every ring I have ever bought for my ring finger but had to size up to a 5 1/2. I sent the items back and got confirmation 3 days later that they had received my return. I waited another 10 days for a delivery notice and never got one. I finally had to call the store and ask about it because it was the week of my wedding at this point. They had clearly forgotten about it because they had to overnight ship it so it would be delivered the day before my wedding. I was in another city to set up the venue on that day, and gave them my parents' address so the ring would ship to where I was. Of course, they sent it to the original shipping address 2 hours away from the address I gave them. A family member had to drive all the way to my apartment and pick it up so that I could wear it on my wedding day. Horrible customer service, infuriating at every point of the process, and my ring is already scratched in multiple places after one day of wearing it! Do not waste your time or money here.
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We work with 14k, 18k solid gold set with high quality hand cut gemstones and ethically sourced natural full cut diamonds.
