I am visiting my sister here in Illinois and ordered a ring. I messaged to make sure I would be able to receive it before flying back home to Canada. The lack of response and communication was VERY frustrating and when I finally did get a response, the solution was to just refund me even though I was told to pay for expedited shipping. I want to order more because the other pieces I see and want are so gorgeous, however, I've never had such a bad experience before purchasing jewelry from out of country. I purchased 18K sapphire earrings from Australia with less problems than what I experienced throughout this entire process. I am more than happy to give it another shot and purchase some of the other items I saw but am extremely hesitant.
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We work with 14k, 18k solid gold set with high quality hand cut gemstones and ethically sourced natural full cut diamonds.
