1. I didn’t order bulbs. 2. What I actually ordered never arrived. 3. I had to follow up on two occasions, and the delivery service provided no explanation. 4. I eventually requested a refund, leaving me without gifts and out of pocket for five days. 5. Customers can sense when they are misled; honesty is crucial. 6. Your service was lacking. The tracking system is ineffective, as are the automated responses.
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Our vision is to bring beauty, colour and joy to every garden.
The Sarah Raven brand was first established in 1999 with a seed list. We now provide a comprehensive range of seeds, plants, and gardening and floristry kit. We pride ourselves on the quality of our products and Sarah trials most of what we sell in her garden at Perch Hill.
Every single thing we sell goes through a tough selection process and is trialled, tested and loved by Sarah at her Perch Hill Farm – her garden in Sussex where she lives – so you know you'll only ever get the best quality items for your kitchen and garden. All our seeds, bulbs and plants have to not only look or taste fantastic, but also be highly productive. All our collections and mixes have been inspired by Sarah's designs for her own garden and flower arrangements.
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