The worst online shopping experience I have ever experienced . I tried to make an online purchase from SaSa with the first time buyer $5 off gift code, when I tried to pay it would not process my payment multiple times. I tried to contact the bank and the bank said there is nothing wrong with my card and the bank is not blocking the payment either. When I returned to the site once again it has retained my card detail when I have selected not to save any details. When I contacted them in regards to the order and the payment issues they did not reply. I tried to cancel the order online then it will show as server busy or system error. Then I contacted them again to amend my order to cancel some items then they inform me that since I have paid I cannot cancel the order. However I did not receive a receipt or any order confirmation, noting that when I tried to pay it always shows as error. However, I keep receiving emails asking me to pay from them on a daily basis and still to this date. And the most annoying of all is since visiting the site I keep getting pop-up ads from them and spam emails. I know I am not the only one having these problems as my friend also experienced the same thing.
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Sasa International has been offering diversified and quality products with the proven concept of “one-stop beauty product specialty store” since 1978. Leading the beauty retail industry in Asia, our brand boasts an extensive portfolio of over 600 brands, including 200 own brands and international brands, ranging from skincare, fragrance, make-up to body care products and beauty gadgets. Our worldwide customers enjoy competitive prices, attractive discounts, and free shipping on their favourite beauty brands.See more
