sasa.com

2.3
2.3 Based on 112 reviews

Sasa International has been offering diversified and quality products with the proven concept of “one-stop beauty product specialty store” since 1978. Leading the beauty retail industry in Asia, our brand boasts an extensive portfolio of over 600 brands, ...

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Average Rating

2.3

/
5

112 Reviews

5 Star
22%
4 Star
8%
3 Star
4%
2 Star
3%
1 Star
63%

All Reviews

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Review Time

Janvi Gurung
I buyed the maybelline N20 foundation from the physical store in Jordan Sasa and when I opened and w

I buyed the maybelline N20 foundation from the physical store in Jordan Sasa and when I opened and was ready to use ,found very watery . And I’ve been using this foundation for past 2,3 years never found this type of watery foundation. And when I went to physical store & explain my problem to staff and I asked for exchange they simply denied me .. very annoyed.

1
Date of experience: Mar 02, 2026
Janvi Gurung
I buyed the maybelline N20 foundation…

I buyed the maybelline N20 foundation from the physical store in Jordan Sasa and when I opened and was ready to use ,found very watery . And I’ve been using this foundation for past 2,3 years never found this type of watery foundation. And when I went to physical store & explain my problem to staff and I asked for exchange they simply denied me .. very annoyed.

1
Date of experience: Mar 02, 2026
Guest
Sold Fake La Mer Product

I purchased La Mer New Moisturizing Soft Cream (60ml), and the item I received came with a Simplified Chinese label, which immediately raised a red flag. I have been using La Mer for over 15 years, and I have never seen La Mer packaging with a Simplified Chinese label.La Mer products are manufactured in the U.S. or the U.K. and do not manufacture in China. A Simplified Chinese label on this product is a serious alert and strongly suggests the product is not authentic.When I contacted Sasa, they claimed the product was real but refused to provide any proof of authenticity. If the product were genuinely authentic, providing verification should not have been an issue.

1
Date of experience: Nov 14, 2025
Consumer
I just got my 2nd order

I just got my 2nd order. Also good condition and good service. I found CS for some feedback, their service level is very good. I will keep shopping here. hightly recommand

5
Date of experience: Aug 15, 2025
WaRLoR
Fast delivery and competitive price.

5
Date of experience: Jul 29, 2025
Sofia Rich
Fast delivery and competitive price.

5
Date of experience: Jul 29, 2025
Agatha Sanders
Sasa online is very difficult to exchange the product or refund your money

If you buy any products from Sasa online, you have to return the products via courier only. You can't return it at the store. I bought an eyeshadow palette and Sasa didn't pack it properly. My eyeshadow palette is broken. The return process is very complicated. You have to pay for all the service yourself and they will take very long time to refund your money and they may deny it too.So be careful if you order anything from Sasa online. Make sure that it's not fragile.

1
Date of experience: Jul 06, 2025
Isidore Johnson
Sasa online is very difficult to exchange the product or refund your money

If you buy any products from Sasa online, you have to return the products via courier only. You can't return it at the store. I bought an eyeshadow palette and Sasa didn't pack it properly. My eyeshadow palette is broken. The return process is very complicated. You have to pay for all the service yourself and they will take very long time to refund your money and they may deny it too.So be careful if you order anything from Sasa online. Make sure that it's not fragile.

1
Date of experience: Jul 06, 2025
Louise B.
The prices are fair

The prices are fair, the products are good, and the delivery of the items is timely.

5
Date of experience: Jun 08, 2025
workfare86
The prices are fair

The prices are fair, the products are good, and the delivery of the items is timely.

5
Date of experience: Jun 08, 2025

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Business Details

  • Sasa International has been offering diversified and quality products with the proven concept of “one-stop beauty product specialty store” since 1978. Leading the beauty retail industry in Asia, our brand boasts an extensive portfolio of over 600 brands, including 200 own brands and international brands, ranging from skincare, fragrance, make-up to body care products and beauty gadgets. Our worldwide customers enjoy competitive prices, attractive discounts, and free shipping on their favourite beauty brands.See more

  • language https://www.sasa.com

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