I regret choosing this service for my business in Lithuania. They present themselves as a regulated entity, but their actions tell a different story. After making a €2,057 payment from my business account to another client for services, the recipient refused to deliver and denied my refund request. I contacted them expecting basic client protection, but they refused to investigate the recipient’s account, stating they can't interfere in disputes. Despite presenting evidence of fraud, they hid behind legal disclaimers. Their customer service is slow and unhelpful, leaving me to pursue legal action as a foreign entrepreneur. This platform offers no buyer protection or dispute resolution. Proceed with caution if considering this service.
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Satchel is one of the leading European EMIs, est. in 2018. We offer BaaS and white label products, online business/freelancer/personal accounts, EU IBANs issuing, SEPA and SWIFT transfers, virtual/plastic/metal Mastercards.
Our self-sustaining financial eco-system proposes a core banking platform, payment gateways, 300+ APIs, Ondato, Napier, 3D secure & 2FA, and a highly professional team.See more
