Review Time
I can't relate to the negative experiences that some people describe. True, they may be pricier than the typical options available. However, the level of customer service is outstanding! The team is incredibly proactive, helpful, and genuinely friendly. I want to extend my gratitude to the representative for addressing all my concerns.
I can't see the negative experiences that some people talk about. Yes, they might be more expensive than most options to start. However, the level of customer service is exceptional! The team is very proactive, supportive, and overall pleasant. I want to thank the representative for resolving everything.
I uploaded the required documents to open an account and deposited a €180 balance for testing. My funds are now inaccessible. They claim the account is inactive and demand €575 to activate it, plus additional fees for using this basic account, which is unheard of. This is a fraudulent system. I wish to close the account, but they are asking for €250. It's a complete scam. Avoid this service and consider legal action.
The account opening process is a nightmare. This institution treats all customers with suspicion. They claim these are regulations, which is simply untrue. I have the official regulations for opening accounts in writing, and anyone can verify them. This is about data collection and monitoring customers. The risk of money laundering through online banks is minimal, and they can detect it easily post-account opening. Their employees seem uninformed and create unnecessary paranoia. AVOID THIS BANK.
I regret choosing this service for my business in Lithuania. They present themselves as a regulated entity, but their actions tell a different story. After making a €2,057 payment from my business account to another client for services, the recipient refused to deliver and denied my refund request. I contacted them expecting basic client protection, but they refused to investigate the recipient’s account, stating they can't interfere in disputes. Despite presenting evidence of fraud, they hid behind legal disclaimers. Their customer service is slow and unhelpful, leaving me to pursue legal action as a foreign entrepreneur. This platform offers no buyer protection or dispute resolution. Proceed with caution if considering this service.
I have been a client, and on April 4, 2024, my business account was temporarily blocked due to an unclear compliance reason. I submitted all required documents and received no updates despite multiple follow-ups and a formal complaint. My funds, around €12,400, remain frozen. I cannot access them or complete payments. Support continues to provide generic responses with no real progress. This delay is harming my business. Their compliance process lacks transparency and communication is subpar. I will update this review based on any resolution.
These are major scammers. I opened an account and deposited €25 as a trial. After a few months, I couldn't access my account anymore despite using a password manager and never losing my credentials. They claimed my 2FA was incorrect. I reached out to support, but they were unhelpful. Eventually, they closed my account and took my money, citing 'fees,' even though the account was supposed to be free. Avoid them! Their response indicates it's my fault for not reading their documentation, even though their system didn't allow me access.
We maintained a business account for about a year. Here’s my unbiased review. Positive aspects: 1. The interface is user-friendly. 2. SEPA payment services are adequate. 3. Customer support is prompt but seems ineffective. Negative aspects: 1. Opening an account takes too long. 2. The fees are high, including the opening fee. 3. SWIFT payments are unreliable, with potential delays of up to 3 weeks, which is detrimental for any business. 4. Monthly maintenance fees are excessive. Only consider this service for SEPA payments; it's not suitable for SWIFT.
This is an expensive and questionable bank. I paid thousands to open an account, and now every time I need to fund it, I have to contact them for assistance! Their account lacks basic banking functionalities in 2024! Customer support is non-existent and they don’t respond to complaints. Steer clear of them, as they are truly a scam.
Stay away from this service; it is undoubtedly a scam! I experienced my funds being taken from my new company, which caused significant financial distress. I opened an account and received one transfer of €5,000. When I tried to use the account, it never worked. Support repeated the same questions and claimed they were resetting my 2FA, but it never worked. When I requested to close the account and retrieve my funds, they said I could only transfer online, which never worked! I contacted them over 20 times in 4 months, yet they still haven’t returned my funds while charging monthly fees. This feels like a scam!
Claim your business profile now and gain access to all features and respond to customer reviews.
Satchel is one of the leading European EMIs, est. in 2018. We offer BaaS and white label products, online business/freelancer/personal accounts, EU IBANs issuing, SEPA and SWIFT transfers, virtual/plastic/metal Mastercards.
Our self-sustaining financial eco-system proposes a core banking platform, payment gateways, 300+ APIs, Ondato, Napier, 3D secure & 2FA, and a highly professional team.See more
finedayfunds.com
immediateannuities.com
americandebtrelief.com
kreditbee.in
unionhomemortgage.com
starthealth.com
nexostrade.com
atlasbullion.com
zuto.com
statusmortgageservices.co.uk
