I applied for a satchel account and was refused with no explanation. I am a British citizen, resident in Russia and my British pension has been stopped since February 2023 due to sanctions in Russia. They used Citibank for cash transfers, but Citibank no longer functions for cash transactions to Russia. and have been advised by the pension department to find a bank account outside Russia, and they will continue payment. What I need is an account number and an online banking service that will receive cash transactions from the pension department to enable me to receive my income in Russia. My bank in Russia is Unicredit Bank, which is not sanctioned.I can't understand while first a friendly promising to help a British pensioner get his pension, I go through the ordeal of being accepted an account, a day later you close it, stopping a British pension having his much needed pension. Why refuse a man his pension?
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Satchel is one of the leading European EMIs, est. in 2018. We offer BaaS and white label products, online business/freelancer/personal accounts, EU IBANs issuing, SEPA and SWIFT transfers, virtual/plastic/metal Mastercards.
Our self-sustaining financial eco-system proposes a core banking platform, payment gateways, 300+ APIs, Ondato, Napier, 3D secure & 2FA, and a highly professional team.See more
