Most unhelpful airways connecting from was from medinah came to jeddah 30 minutes before fight it was cancelled. No reason or explanation was given customer service was zero. Was taken to hotel after 8 hours no food and zero star hotel had young children and elderly mother. The bunch of dogs didn't care my kids was ill no medical help was provided. Avoid this airlines at all cost over price and poor service. The flights was reschedule next days no orientation even Airports manager was disgusted how they treated the passenger's.
The Airports manager requested everyone to complain to the airline but also said nothing will get done Saudi don't care about customers.
This happened on around 10th August 2025 jeddah to Gatwick SVA101 original flight SV101.
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Saudia, also known as Saudi Arabian Airlines, is the national carrier airline of Saudi Arabia, based in Jeddah.