Please save yourself a lot of stress and do not buy anything from this company. After placing my initial order and agreeing to the initial membership charge to access the huge discounts, I immediately contacted customer service to cancel my membership. I was told not to do so as something 'might' go wrong with my order and was told instead to pause it for 3 months...In another review they claim to send an email reminding you to skip the month if you wish-in my experience this is not true as had I received this, I would not have inadvertently been charged again this month.When I contacted them today to request a refund of the charge made, it was very clear that staff are told to tell you absolutely anything to stop you cancelling the membership. This time they tried to stop me cancelling yet again saying that I would not be able to access any discounts to spend my rewards on. Unbelievable. I also pointed out that the reward was not visible in my account anyway and I had nothing to spend. This was not addressed-questions they do not want to answer are met with a random reply telling you how great their new products are and why not order yourself something nice-by this point the last thing you want to do is spend another penny with them,The company have been clever enough to create a model where they have a licence to print money, relying on the fact that people will forget to skip or in my case, be conned with the excuses they give you not to cancel.Please shop somewhere else-the products do look nice but are poor quality and the dye leaks from the majority of bras purchased. A very unpleasant experience.
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Music and fashion icon Rihanna embarks on her newest venture: lingerie designer. Inspired to create a line of intimates that celebrates and speaks to all shades and shapes, Savage X Fenty will celebrate fearlessness, confidence, and inclusivity. In partnership with a team assembled from the industry's elite, the label is braced to disrupt and redefine the marketplace with its accessible price point and full range of nudes.See more