The company is inaccessible to parents who are asked to purchase materials for students. The private school which my child attends learned late this summer that Savvas and Pearson are no longer in business together. Thus, the materials aren't available. I purchased what I had been instructed to purchase - a digital book and online access - both of which my child does not need, use nor have we accessed it. I was told after nearly 10 phone calls to Savvas that I would receive a refund. I received a refund for $27 rather than the $125 for the digital access. One has to make multiple calls to the company (devote nearly an entire morning of your time) to get through to a person and you are then instructed to access the website - difficult, unwieldy - giving the distinct impression that the company is hiding behind their website. Absolutely unresponsive to customers and the website design is awful. I am now filing a complaint with my credit card company.
Claim your business profile now and gain access to all features and respond to customer reviews.
