Review Time
The website is slow and redundant, with many issues connecting with google classroom and using the e-text. The e-text can get stuck continuously as Savvas calls it, "Loading Highlights and Annotations." When accessing the e-text and upon reloading the page you are met with the loading highlights and annotations message and are put back to the first page of the e-text; the website doesn't save your location and page on the e-text. To make it worse, the web design is very redundant and useless with an unnecessary amount of UI buttons and text put all over the home page; it is really easy to get lost within the website and it is a pain to find specifics. English and clarity in the website resource are also very poor in quality with very misleading terms and words that can contradict previous statements they have explained before. Very unintuitive design and overall makes the learning experience of physics boring and tedious.
The company is inaccessible to parents who are asked to purchase materials for students. The private school which my child attends learned late this summer that Savvas and Pearson are no longer in business together. Thus, the materials aren't available. I purchased what I had been instructed to purchase - a digital book and online access - both of which my child does not need, use nor have we accessed it. I was told after nearly 10 phone calls to Savvas that I would receive a refund. I received a refund for $27 rather than the $125 for the digital access. One has to make multiple calls to the company (devote nearly an entire morning of your time) to get through to a person and you are then instructed to access the website - difficult, unwieldy - giving the distinct impression that the company is hiding behind their website. Absolutely unresponsive to customers and the website design is awful. I am now filing a complaint with my credit card company.
The website is very poorly made, commonly things are stuck in loading hell. Not optimized well for low-end student devices such as Chromebooks. Along with that the assignments are pure boring with no thought put into making the assignments engaging.
The website is very poorly made, commonly things are stuck in loading hell. Not optimized well for low-end student devices such as Chromebooks. Along with that the assignments are pure boring with no thought put into making the assignments engaging.
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