Sastom 4x4 (Chelmsford) is the WORST dealership you could buy from.The lies begin on day one: when I purchased my car, they took my details, logged into Trustpilot themselves, and posted a fake positive review under my name. I never wrote it, never authorized it. That alone proves they manipulate reviews to deceive customers.They sold me a car supposedly “100% inspected.” Total LIE. Within a week, problems started showing up. In less than 9 months, the car has been back to the garage 7 times, and they never fixed the real issue. Their strategy is to delay and make excuses until the warranty runs out, just so they don’t have to pay.In the end, I had to take it to BMW myself, paying £200 for the inspection. BMW immediately found the exact problem Sastom 4x4 kept denying. And the repair? £2,850. That’s why they never fixed it: because they knew how much it would cost and refused to take responsibility.On top of that, they scammed me by charging £600 for a “ceramic coating” the car already had from the previous owner. Pure fraud. Their managers are completely useless: no compensation for the problems, the stress, the wasted time, the fuel costs (I live 1.5 hours away) — nothing.I’ve bought cars from other dealerships, and the only time I had a problem, they sent me straight to Mercedes and paid for everything. That is what a serious company does. Sastom4x4 is the opposite: a dishonest, two-faced business that scams and abuses its customers.⚠️ Clear warning: Do not risk buying here. Don’t believe their “100% inspected” claim. Don’t fall for their fake reviews or their empty warranty promises. Buying here is throwing away money, time, and peace of mind.👉 I will NEVER buy from them again, and I strongly warn others to stay far away..
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