I wish I could give this service zero stars. It feels like a complete scam. I paid for additional insurance on top of my security deposit, expecting coverage, especially since I had no rental history. Despite paying on time and even an extra amount annually, they doubled my charges without notice when I planned to move out. My claims were declined, and even my apartment complex thought they would cover the costs. Instead, I found out the hard way that I was left with unexpected expenses. This insurance concept is misleading, and I feel misled after all my payments.
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Rhino replaces cash security deposits with an affordable insurance that renters buy on behalf of the property owner.
