I usually have good experiences, but my last order was a complete disaster. A promo code I found online was rejected at checkout despite being applied earlier. Customer service was unhelpful, and I ended up receiving the wrong item. Returning it was a hassle, as they expected me to pay for return shipping. I've received no follow-up to my emails, just automated responses. While the products are generally good, the customer service has become terrible. I guess I'm stuck with something I didn't order.
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Rhino replaces cash security deposits with an affordable insurance that renters buy on behalf of the property owner.