This is pitched to tenants as a good alternative to paying a traditional security deposit. However, if your apartment decides to submit a claim against this faux-insurance policy then Rhino will come back at you and expect you to pay the full amount of the claim. Not even a difference between what your deposit would have been and the claim amount. THE FULL AMOUNT. Not minus whatever you have paid in to Rhino. THE FULL AMOUNT. When you try and contest it they will not reply to your emails and have no phone number to reach them. STAY AWAY! Read their Better Business Bureau complaints - I wish that I had. Reply: Except I try to dispute and no one responds to me by email. There is no working chat on your website. There is no phone number to reach out. How am I to accept a settlement? Dispute the claim? Anything? Your business only protects crooked landlords and should have a class action lawsuit.
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Rhino replaces cash security deposits with an affordable insurance that renters buy on behalf of the property owner.