I am completely outraged by the way Amazon SBL operates. It is unbelievable that a single customer complaint — claiming that the driver did not ask for ID when delivering an age-restricted item — leads to the driver being instantly terminated. No investigation, no fair process, no opportunity for the driver to defend themselves. Just immediate punishment without any proof.This is deeply unfair and absolutely unacceptable from a company as large as Amazon. The SBL system is flawed, rigid, and puts people’s livelihoods at risk over one alleged incident. Instead of checking facts or allowing a driver to explain what really happened, Amazon simply takes the customer’s word and ends a contract on the spot.A company that relies on thousands of hardworking delivery drivers should support them, not treat them as disposable. Amazon SBL needs to rethink its policies and start valuing the people who keep their business running every single day.
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