My hard drive holding 3 years of music production work had fallen while it was on and proceeded to click and scratch each time I tried to plug it in. I called Ramsin to take a look and try to figure out how to salvage my data.Unfortunately after a day or so he told me he was unable to repair the drive and that the read and write heads would have to be replaced in a clean room at an extreme cost and I could pick up my drive the next day and get my deposit back. Not more than day passed, and I received a call from Ramsin informing me that he had reversed his diagnosis that he may be able to retrieve my data after all!Although he was able to recover my data most of it was corrupt and completely unusable and he again apologized and offered my drive and deposit back, whenever I would like. A week passed as I was out of town and I receive a text from Ramsin saying he once again may be having some success with my hard drive! He was able to clone my drive and make a copy to another hard drive, which took about 40 hours all said and done! and all of my 3 years of work is recovered!I received my data on a hard drive supplied by Ramsin as well as a drive I had given him. Unfortunately the hard drives were having trouble mounting onto my Mac computer. So Ramsin at no extra cost offered to redo the data recovery on a drive formatted for Mac specifically! And that’s just what he did! All in all our ordeal took over a month of back and forth trying and failing until he was able to recover all of my data! Ramsin was a huge help in the recovery of my data, and extremely persistent in the face of a seemingly improbable recovery (not to mention patient). I am more than thankful that he continued to work on my drive even though he knew it may be a fruitless endeavor. Seriously one of the nicest guys I’ve met who really cares about his customers and the quality of his work. I cannot recommend him enough.
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Santa Barbara Computer Repair for PC, Desktops, Laptops & Mac Computers. Data Recovery, Home Networking, Custom PC & Virus Removal for Santa Barbara County.