I joined on February 4 of this month and requested a Facebook Ads ad account. They claim the account is unlimited, but it had a $600/day limit. I requested a refund on February 9, and as of today, February 21, they’ve been stalling and making excuses instead of sending my money back. I paid $544 for this crappy ad account and they won’t refund me—there’s always a new excuse to avoid issuing the refund.This company used to be good, but now it’s turning into a scam. I won’t stop sharing my entire experience everywhere possible until they return my money. Since February 4 I haven’t used anything, and since February 9 I’ve been waiting for the refund—even though the contract states it should take 5 business days. Look, when a company doesn’t even honor its contractual commitments, you already know it’s completely terrible.
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