I ordered an eSIM on 30/03/2026 but changed my mind the same day and exercised my right to cancel. I emailed Scancom that evening to cancel the order.
Despite this, I received no meaningful response and the eSIM was sent to me afterwards. I have not downloaded, installed, or used the eSIM at any point.
I have since followed up by email and have also sent a written letter requesting cancellation and a refund. At the time of writing, this has not yet been resolved.
Based on my experience, I would advise caution.
Claim your business profile now and gain access to all features and respond to customer reviews.
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs.
Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
See more
