We ordered a bedroom set in November 2024, specifically for our sleep number bed. We were assured by a store associate that custom ordering the frame would be no issue. Since then, we’ve had three deliveries, each two months apart, and it's still incorrect. Attempts to fix it were unsatisfactory. Now, we’re told it’s past warranty, which isn’t our fault. We expressed our intention to return the frame if it wasn’t right, and the associate agreed. Yet here we are with no resolution and being told we can’t return it due to the special order status. This is incredibly frustrating, and we feel let down by the company. We won't return to this store again.
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Scandinavian Designs is the premier modern contemporary home furnishings destination - offering quality craftsmanship at an outstanding value. Shop our wide variety of Contemporary, Mid Century Modern, and Rustic furniture online or in store.