scandlines.dk

1.4
1.4 Based on 21 reviews

Scandlines stands as a symbol of a historical and close cooperation between Denmark and Germany. Scandlines runs two ferry routes with high capacity and frequency as well as with a green vision for the future. The core business is to provide an efficient...

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Mina Long
Disappointing Experience and Poor Service

The company charges around 267 euros for a return ticket that allows flexibility for customers. However, payment options are limited to credit cards, with no support for alternatives like PayPal or cryptocurrencies. Despite the high price, there are no discounts for food or drinks. Many small cafes are closed in the evening, and the quality of food and coffee is subpar at outrageous prices. The roads leading to the ferry are in poor condition, risking vehicle damage. Over the last 20 years of taking this trip, I've seen no improvements. Prices keep rising, and the service has deteriorated. It's frustrating to see no upgrades in service, only declines. The rising costs and declining service make it seem like a government-run service would be more beneficial for everyone. A tunnel would be a better option; few will choose the ferry if a tunnel becomes available.

1
Date of experience: Dec 13, 2025

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Business Details

  • Scandlines stands as a symbol of a historical and close cooperation between Denmark and Germany. Scandlines runs two ferry routes with high capacity and frequency as well as with a green vision for the future.
    The core business is to provide an efficient and reliable transport service for both passengers and freight customers. The main focus for all activities in Scandlines is to create value for our customers on board the ferries as well as in our shops.
    With more than 41,500 departures on 8 ferries, in 2019 Scandlines transported 7.2 million passengers, 1.7 million cars and around 700,000 freight units on the routes Puttgarden-Rødby and Rostock-Gedser.See more

  • email scandlines@scandlines.com
  • call 33151515
  • language https://www.scandlines.dk

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