scandlines.dk

1.4
1.4 Based on 21 reviews

Scandlines stands as a symbol of a historical and close cooperation between Denmark and Germany. Scandlines runs two ferry routes with high capacity and frequency as well as with a green vision for the future. The core business is to provide an efficient...

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Betty
Disappointing Experience with High Prices and Poor Service

In 2025, the company charges around 267 euros for a flexible return ticket, allowing customers to travel at their convenience. However, payment options are limited to credit cards, with no support for PayPal, iDeal, or cryptocurrencies. Despite the high cost, there are no discounts for food or vouchers for refreshments. Many small cafes close in the evening, and the prices for subpar coffee and food are exorbitant. The roads leading to the ferry are in poor condition, making it difficult to drive without risking damage to your vehicle. With the profits they generate, a portion could be allocated to improving the infrastructure for safer, cleaner roads. Having taken this trip annually for the past two decades, I have seen no improvements. The roads remain in disrepair, prices continue to rise, and the service quality is declining. It's disheartening to witness the lack of progress; while prices increase, the level of service diminishes each year. This service would be better off as a government-run operation, where profits could be reinvested into enhancing facilities, benefiting the economy rather than lining the pockets of executives. A tunnel would be a more viable option; few will choose to take the ferry if a tunnel becomes available.

1
Date of experience: Dec 13, 2025

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Business Details

  • Scandlines stands as a symbol of a historical and close cooperation between Denmark and Germany. Scandlines runs two ferry routes with high capacity and frequency as well as with a green vision for the future.
    The core business is to provide an efficient and reliable transport service for both passengers and freight customers. The main focus for all activities in Scandlines is to create value for our customers on board the ferries as well as in our shops.
    With more than 41,500 departures on 8 ferries, in 2019 Scandlines transported 7.2 million passengers, 1.7 million cars and around 700,000 freight units on the routes Puttgarden-Rødby and Rostock-Gedser.See more

  • email scandlines@scandlines.com
  • call 33151515
  • language https://www.scandlines.dk

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