scanpan.eu

1.2
1.2 Based on 5 reviews

...

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Eustace
DO NOT BUY - not worth the insane upkeep

Here are the two positives: 1) they are relatively safe, resilient “nonstick” pans, 2) they distribute heat relatively evenly. Other than that, they are 100% not worth their high price point—and in fact, knowing what I now know about them, you couldn’t pay me to use them. I regret ever having bought them. They are high-maintenance, labor intensive, and do not function as “nonstick” pans unless you baby them according to the specific set of guidelines outlined by the company. Any deviation from this regimen will result in foods sticking to them worse than they would in a plain stainless-steel pan. The worst is trying to scramble eggs in them. What a demoralizing mess, and a horrible cooking experience. Unnecessary stress, brought to you by Scanpan. The company claims that food sticking is a sign that food and oil residue has built up on them from previous use and therefore recommends scrubbing and washing them thoroughly with a sponge or abrasive brush after each use will prevent this. Yup, did that. If that doesn’t work, they say, then add baking soda and water to them, bring the solution to a simmer for five minutes, turn off the heat and let it sit for half an hour, then repeat if necessary. Yup, did that. Made no difference. Same result: a scrambled egg breakfast turned into scraping and scrubbing off maybe two eggs worth of a stubborn, pan-wide layer of egg stuck to the bottom of the pan. Customer service was dismissive of my complaint, insisting that all I had to do was do the baking soda thing multiple times and also scrub it with a product called Barkeeper’s Friend. Again, so wonderfully specific! Basically, keeping your Scanpan in functional condition is like a part-time job. There was no acknowledgement of this or accountability from customer service—just a perfunctory, “Okay, I understand, have a nice day.” If you think keeping a cast-iron skillet seasoned and in good condition is a high-maintenance endeavor, try using a Scanpan for a year—it’ll make upkeep of your cast-iron seem like nothing. If this review saves even just one person the exasperation that comes with owning this totally-not-worth-it, disgustingly overpriced, and deceptively marketed product, I will be overjoyed.

2
Date of experience: Jun 25, 2025

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