Scam.
I placed my order in November - I waited for a month, then asked about my order. It turned out, all 3 item I ordered were out of stock. I was offered to replace them with 3 other items, communication was polite and quick. However - after another month of waiting I finally received my package - there was 1 item instead of 3. And this 1 item was wrong size. I contacted support once again, but all I get now are a) e-mails, that perhaps my package hasn't arrived yet b) promises to send my order again - but when I ask for tracking number, they give me one for package I received already r c) demands to send photos confirming items are missing & 1 is wrong size (I sent them photos). I received a bunch of this repetitive e-mails, they say the same things, as if they don't understand what we are talking about. So I suspect I talk to some AI-bot, not the actual support service.
Deeply disappointed, I lost my money, spent 4 month on waiting and communication so fare. As a result I received 1 item of wrong size instead of 3. I will never order from this company, nor recommend it.
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Inspired by western classical aesthetics, Scarlet Darkness is dedicated to providing customers who pursue personality and classical culture with unique clothing and accessories.
