Unwanted replacement sentI ordered an item which was showing in stock at the time of ordering. Without warning, I instead got sent a "replacement" item as the original was out of stock. I got told I could return it and receive a refund but the postage cost more than the original item, and now I was expected to pay for return postage aswell? I have sent 3 seperate emails asking if postage would also be refunded, but have received no reply in more than a week. Very disappointed. Be warned that an item you order may not be in stock and you could receive something you don't want.
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Scarletts Parrot Essentials - Largest Stock of Parrot essentials in the UK, Cages, Stands, toys, healthcare, lighting, food and More! We offer the lowest prices and a fast tracked delivery service. Having birds ourselves (you can meet them on the staff page on our website) we offer guidance on all suitable products. We are the only UK importers of Pollys Pet products and Roudybush Bird Foods. A wide range of unique toys and products found only at Scarletts Parrot EssentialsSee more
