I have ordered from Scarlett parrot essentials for years but I have to say I am really disappointed. I ordered a few things for my birds and usually, they ship items within three days, as I've said I've ordered from this store many times and they've been lovely. I once emailed asking if they could pop some rope perches in a parrot pack for me as I was rescuing a cockatiel with deformed feet and they had done that for me which was lovely. However, it's been nearly a week which is unusual, so I popped them over an email just politely asking when shipping could be expected as I will be away from home for a few weeks and would like to arrange for someone to be there for collection... No response from them at all. I've looked at some other recent reviews and apparently the same thing has happened to them as well. I have asked for my order to be cancelled as I can't be sure when the parcel will arrive. But I only hope I will be able to get a refund.... Love this company but I have to say I am concerned now.
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Scarletts Parrot Essentials - Largest Stock of Parrot essentials in the UK, Cages, Stands, toys, healthcare, lighting, food and More! We offer the lowest prices and a fast tracked delivery service. Having birds ourselves (you can meet them on the staff page on our website) we offer guidance on all suitable products. We are the only UK importers of Pollys Pet products and Roudybush Bird Foods. A wide range of unique toys and products found only at Scarletts Parrot EssentialsSee more
