This was my first river cruise, and sadly, it will also be my last. I booked a trip from Amsterdam to Basel, and the ship was in dire need of cleaning and maintenance. The overall experience fell short of the promised luxury. My room was not properly cleaned, and I encountered stained linens and damaged furnishings. The service was inconsistent, and the cruise manager was not helpful. I feel misled by the promise of a 5-star experience, which was not delivered. I raised my concerns with the company, but their response was unsatisfactory, offering only a small voucher for future travel. I will not be sailing with them again.
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Scenic tours delivers all-inclusive river and ocean luxury cruises + 5 star tours across the world. Discover our amazing experiences spanning worldwide destinations such as Europe, Africa & more. We offer all-inclusive luxury with our tours and cruises...
