Purchased the Wintercrest warmer. Looks beautiful on their website. Mine arrived and the frosted finish is flaking off all over. The trees are all cut off at the bottom by just big blobs of green patches that look like nothing but blobs of paint that spilled. So there are just the top portion of my trees showing. It looks terrible. I wrote customer service and they said this is normal and won't do anything about it. How is the frosted finish all coming off normal? Why does the one on their site look so different if this is normal. Never again. The shipping cost to Canada is 18 dollars as well. That is insane and I won't be placing anymore orders.
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Scentsy is a United States-based multi-level marketing company that sells scented products including candle warmers.
