I placed an order and it had been sitting in a warehouse since September 25 with no updates. Numerous calls to scentsy and no action was taken and was told nothing could be done until the first part of November. After many more calls I was finally issued a replacement order that was issued a week ago. Today they finally have a tracking number which means I will still be waiting another 2- 3 weeks for my order. Scentsy claims to care about the customers needs but this order has shown they do not care. Considering the prices I think they could do better to accommodate customers when packages sit in warehouses collecting dust. My rep went above and beyond to try to help but she can only do so much. Come on scentsy. I'm sure you can do better.
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Scentsy is a United States-based multi-level marketing company that sells scented products including candle warmers.
