I have been a KLM fan for years, even before moving to the netherlands, mainly because of the usually excellent experience on Schiphol. However, this morning I was utterly disappointed when landing from Istanbul when i had to wait on line for 1 hour and 20 min in the passport control row. I understand that the area is undergoing renovations, but why then not divert the passengers to a gate without such significant disruptions. I have been travelling for more than 24 hours at the time and having to stay in the queue that long with heavy hand luggage tainted my view of a previously good airport. The staff at the passport control were however friendly.
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Amsterdam Airport Schiphol, known informally as Schiphol Airport (Dutch: Luchthaven Schiphol, pronounced), is the main international airport of the Netherlands.
