This has been the worst experience, and it remains unresolved. I received an invoice for overstaying my booking, which has taken nearly 3 months to address without resolution. I’ve tried calling, leaving messages, and emailing, but the responses have been slow and unhelpful. They claim we overstayed and have asked for proof, despite having a long history with the venue without issues. I’ve requested the evidence, but it’s the same frustrating story.
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