Contracted them to collect a Mercedes and the ship from the US (Port Authority of New York) to the UK. They lost the bonnet (hood) it transit to the port. They claimed it didn't come with a hood but the CCTV from the garage where I bought it from shows the car, with the hood, on their transporter.They said they would try and claim from the transport company but this was refused by their insurer. So I said Schumacher were liable, but they didn't do anything and washed their hands of the affair. I managed to get hold of a used hood and Schumacher agreed to collect and export with the car. Thankfully I was able to claim off my credit card for the cost of the hood. There were still many hours of getting the hood to fit, as they are bespoke to each car, as they were virtually hand built.
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Although we have specialized in international car shipping and international moving for almost four decades, we've shipped pretty much everything over the years including race cars, yachts, farm equipment and tons more. We're extremely proud of it. Our...
