One of the items from my order unfortunately arrived broken. I contacted customer service, where a very kind woman answered in less than two hours, and she immediately reimbursed me after I sent proof photos, and gave me a promo code so I could reorder the item without paying shipping fees. I therefore placed a second order and this time the item arrived (very quickly) in one piece. I was really pleasantly surprised by the quality of the customer service, so I won’t hesitate to order again from the site!
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