science-gifts.co.uk

2.7
2.7 Based on 20 reviews

...

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Lisa
Abominable products and service

This company is masquerading as a UK based company. Do not be fooled, their items are dispatched from China. I ordered gifts for Christmas on November 30th. Chased them up on December 17th, and finally received my items on the 22nd. When they did (finally) arrive I was appalled by the contents of the box I received.I paid £50 for (what looked like) a beautiful storm glass, and almost £15 for a mirrored puzzle cube thing.When I opened the box, I was greeted with one of the worst smells my nose has ever had the misfortune of encountering. The box containing the (£50) storm glass had obviously been wet at some point, or been stored in a damp and dirty environment, as it smelled like a 16th century cottage with a leak and a rising damp problem. Bearing in mind, that this was supposed to be a gift. I then opened the box to find clearly ancient polystyrene, which had aged so much, it was breaking into snow inside the box. The smell intensified the more I took out of the box. I then removed the storm glass from the box to examine it. It's just tat. The storm glass itself is worth £15 at most in the current market, and even at that, the quality would probably warrant a lower price point than even that. There is a massive plastic plug in the glass, and the 'stand' that it came with, is a tiny square of wood (which by the way, was also repugnantly smelly). No details, no embossed logo, or a nice finish etc, just a tiny square of untreated beechwood or something similar. To add some context, this gift was for my brother in law. We suddenly lost my husbands mum to a brain aneurysm this year, she was only 57. She aaaaallllways made sure that everyone had gifts relating to their passions and interests, and this year, being the first year without her, I wanted to somewhat 'fill' that gap on Christmas morning. To gift the abomination that arrived in my house (after a month of waiting) would be an insult and an embarrassment, so needless to say I didn't!I then had to navigate the good old high street 2 days before Christmas to (re)buy gifts, which I was already out of pocket for.Do not support this company, they are defrauding their customers on the basis of their warehouse location, and the quality of their products. If you're tempted to buy something from this website, just copy and paste the item description into Google and buy it from somewhere else (for probably a third of the price and faster delivery). Companies like this one give good, honest merchants a bad name.If I could rate zero stars, I certainly would.Avoid like the plague.

1
Date of experience: Nov 30, 2024

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