I am one of the many volunteers at the Ruislip shop. I had had the privilege to work with some wonderful people over the last two years and it was a sad day then we announced our closure in February 2026.While I understand that Scope is in the business of making money and the retail shops are a loss leader i feel the way the volunteers were being treated was extremely poor. We have some volunteers that have work at Scope for 10 plus years with some 20 plus years all helping and putting in extra shifts to help make money for scope. I understand that the world is changing and that charity shops are not making profits but what i dont understand is why NOBODY from Scopes higher management could not take the time to say Thank you to the volunteers for the hard work they have put in over the years. A number of my colleges are upset by the closure and are hurt by the lack of any information as to why we are closing, but while i know I will not get a response, perhaps someone high up in Scope could advise me how much it costs to say Thank you.
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Scope is a national disability charity that campaigns to challenge and change negative attitudes about disability and provides direct services.