They have all my money blocked just because I changed my phone number and can no longer receive their verification code. I live abroad, far from Mexico, and the only option they offer me is to travel back there to regain access to my account.It’s unbelievable that, with the technology available today, Scotiabank still has such an outdated and inefficient system. They don’t provide any secure or modern solution for people in situations like mine. Their level of service is far below that of top international banks, which actually care about accessibility and customer experience.
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