scotiabank.com.pe

2.7
2.7 Based on 13 reviews

Conoce nuestros productos y soluciones financieras en ahorros, créditos, tarjetas y más. Nos renovamos construyendo un futuro sin barreras. Por tu futuro y el futuro de todos...

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Kim Morris
Poor customer service

Their customer service is among the worst I have experienced, and they are not reliable. I changed my contact information, then within the month, my mail still went to the old address, so I changed it again. Then, a few months after I had to change it again... Then, even up to a year after, I am still battling with them to ensure my correct address is updated. Also, whenever you call or email for information, it is inconsistent, and they are generally unhelpful, it feels like they are doing you a favour. The timeliness of their replies is up to a week, sometimes, they don't reply at all.

1
Date of experience: Apr 28, 2025

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Business Details

  • Conoce nuestros productos y soluciones financieras en ahorros, créditos, tarjetas y más. Nos renovamos construyendo un futuro sin barreras. Por tu futuro y el futuro de todos

  • language https://scotiabank.com.pe

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