Bought the RFID Travel Vest for Men in medium. Vest didn't fit as anticipated so had to return and purchase a smaller size. Haven't used it for travel yet but vest seems like it's high quality and I'm looking forward to trying it. Rating this a 3 because of the company's return policy that the customer must pay for shipping and handling if the customer doesn't consult a fitting specialist. The verbiage on the website is generic and misleading. Quality is nothing without good customer service. I could have purchased the vest through Amazon, who guarantees free returns. I didn't because I wanted to ensure the company got as much of the profit from the vest as possible. I even sent a note to the Scott, the founder and CEO, who apparently "reads and responds to all e-mails" but didn't hear back. I love supporting small business ... especially ones with good ideas/products. That said, not sure I'll buy from this company again given my customer service experience.
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