The company's handling of my SCOTTeVEST order was 5-star. My only concern is that two sizing models are available for the vest and I didn't know that until my first order didn't fit me well. The company rep told me that the second order should take care of the concerns I experienced with fit on my first vest. If I'd know there was an option I might have judged correctly on my first order. I still find the second vest to be about 1 1/2 inches too long - or, more likely, my hips are just too wide. All of my questions were answered quickly and completely.
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