Thank you for reaching back out to us.Our guarantee does not provide for compensation beyond the product price. The guarantee on the product is for the product alone. We have issued your refund for the purchase price of the products. You will receive this in your email within one week.Again, thank you for taking the time to contact us. Please let us know if we can be of further assistance.Faith Brand AmbassadorThe Scotts Company and Subsidiaries14111 Scottslawn RoadMarysville, OH 43041 Ref # 45985255Thank you for the reply.so if your product damages my lawn you dont think it would be a minimum to pay for the damages . i guess your not looking for long term clients no problem i will go back to botanix as of today i will go on social media and plead my case there then and explain how i have been taken care of that will cost you minimum $100 000 by the way just for your info i am the consultant of orozen for the last 22-23 years , and if ever one of my associates would answer a client the way you have answered me , hey would not be employed with us anymore . we are never looking to make a buck today but have clients for life .Merci de votre confiance Rico BattikhaOur guarantee does not provide for compensation beyond the product price. We could look into this with further information (I see you were not able to provide spreader type etc) but we would end up at the same resolution. The guarantee on the product is for the product alone.Again, thank you for taking the time to contact us. Please let us know if we can be of further assistance.Amanda Brand AmbassadorThe Scotts Company and Subsidiaries14111 Scottslawn RoadMarysville, OH 43041 Ref # 45985255Good morning Rico,We've carefully reviewed your recent Scotts Turf Builder Pro Lawn Food purchase and its application to your lawn.It appears that the amount of Scotts Turf Builder Pro Lawn Food applied was more than needed. Based on our conversation and the measurements of your lawn's green space, one bag would have been sufficient for your entire lawn (front and back).To address this, we've processed a refund for the two bags of Scotts Turf Builder Pro Lawn Food that were purchased. Regarding additional compensation, we're unable to offer any further amounts due to the over application of the product. We always want you to have the best results, and using the right amount of product is key!We have received your proof of purchase. Your Amazon eGift card is being processed and will be sent to your email within 5-7 business days. The email with your Amazon eGift card will come fromAgain, thank you for taking the time to contact us. Please let us know if we can be of further assistance.TamaraBrand AmbassadorThe Scotts Company and Subsidiaries14111 Scottslawn RoadMarysville, OH 43041Ref # 45985255Rico B Tue, Aug 12, 8:28 AM (17 hours ago)to SMGHello Tamara ,i think your wrong , i have over 13 000 of square feet of land with my house on it and pool there is left 6000 +++ i read the instructions and it said with the sreader i was using to put it at 13.5 which is what i did , if you are right then 100 % of my lawn would have been burnt , the front is perfect and i used the second bag but at around 4 or 5 if i remember correctly and the back is where you got all the pictures where i would say about 50 % the lawn has huge yellow patches . so please i would like to be compensated with enough money or gift card for semance and earth , my grass was perfect , i pluck out one by one bad grass ect.... and i personally invest alot , i have switched to scotts from botanix in 2024 , and i realized right away your quality of semance is inferior and i am disappointed , the grass that grows some looks like hay so i have to spend much more time taking out bad grass ( i have groupe vertdure that i have a contract with $450 a year ) + what i spend which is at least $500 in a season for semance and earth ect.. i hope i dont have to go on google and show pics and re iterate how dissapoited i am , $90 - $100 wont cut it i already bought a semance bag which cost $100 with tax from ccanadian tire , i have not bought any earth yet , i used the eart that i had . please advise Rico Battikha
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Offers information on lawn care, emphasizing the Scotts brand of lawn and garden products, including fertilizer, grass seed, spreaders and soils.