Review Time
They sell turf builder in yellow bags with a giant picture of st. augustine grass on the front. At the bottom, back part of the bag it says, "don't use on st. augustine" in extremely fine print. Ruined my yard. Will never use their products again.
The “No-quibble Money Back Guarantee” is phony. I bought two bags of MossEX on Amazon. I applied it as directed using the heavy rate to make sure the moss was killed. Waited 4 weeks, moss was still green, 6 weeks still green, 8 weeks still green and growing stronger than ever. It did not work. I went to your web site and went thru your money back AI Chat and entered all the information and attached the sales receipt (case # 57624993”). I was told that you would email a response, after a week, and no email I called tried again asked for a rep on the chat, and was told that it had been rejected because at Amazon it was filled by a “non authorized Vendor” The guarantee is for the product not the vendor. What happened to the “No Quibble Money Back Guarantee”? IT IS PHONY
The “No-quibble Money Back Guarantee” is phony. I bought two bags of MossEX on Amazon. I applied it as directed using the heavy rate to make sure the moss was killed. Waited 4 weeks, moss was still green, 6 weeks still green, 8 weeks still green and growing stronger than ever. It did not work. I went to your web site and went thru your money back AI Chat and entered all the information and attached the sales receipt (case # 57624993”). I was told that you would email a response, after a week, and no email I called tried again asked for a rep on the chat, and was told that it had been rejected because at Amazon it was filled by a “non authorized Vendor” The guarantee is for the product not the vendor. What happened to the “No Quibble Money Back Guarantee”? IT IS PHONY
After buying bags and bags of grass seed I swore off Scott's. Well stupid me bought 6 bags of black mulch because it's "the best". After two weeks the black mulch is brown. I WILL NEVER BUY ANOTHER SCOTTS PRODUCT AS LONG AS I LIVE. OVER PRICED AND VERY POOR QUALITY. IT'S A SCAM.
Just frustrated and disappointed. Ivebeen using Scott's for about 40 years, professionally and personally. Recent years just realized how Scott's has changed dramatically. Extreme rise in cost and smaller coverage in each size bag. The real disappointment is that you're paying more money for less coverage and the product you get is crap. Last three times I bought the product, it was unusable because of being contaminated with moisture. Couldn't return. Next time I'll buy Lesco.
What a waste of time and money. This seed did not even germinate and I adhered to the instructions strictly. Went to Woolworths and purchased Brunnings grass seed A 3rd of the price and germinated in 5 days.This is the second time I have purchased Scott grass seed with same negative result, only gave it another try because thought I may have done something incorrect, not so, because the Brunnings has no problem. learnt my lesson.
Thank you for reaching back out to us.Our guarantee does not provide for compensation beyond the product price. The guarantee on the product is for the product alone. We have issued your refund for the purchase price of the products. You will receive this in your email within one week.Again, thank you for taking the time to contact us. Please let us know if we can be of further assistance.Faith Brand AmbassadorThe Scotts Company and Subsidiaries14111 Scottslawn RoadMarysville, OH 43041 Ref # 45985255Thank you for the reply.so if your product damages my lawn you dont think it would be a minimum to pay for the damages . i guess your not looking for long term clients no problem i will go back to botanix as of today i will go on social media and plead my case there then and explain how i have been taken care of that will cost you minimum $100 000 by the way just for your info i am the consultant of orozen for the last 22-23 years , and if ever one of my associates would answer a client the way you have answered me , hey would not be employed with us anymore . we are never looking to make a buck today but have clients for life .Merci de votre confiance Rico BattikhaOur guarantee does not provide for compensation beyond the product price. We could look into this with further information (I see you were not able to provide spreader type etc) but we would end up at the same resolution. The guarantee on the product is for the product alone.Again, thank you for taking the time to contact us. Please let us know if we can be of further assistance.Amanda Brand AmbassadorThe Scotts Company and Subsidiaries14111 Scottslawn RoadMarysville, OH 43041 Ref # 45985255Good morning Rico,We've carefully reviewed your recent Scotts Turf Builder Pro Lawn Food purchase and its application to your lawn.It appears that the amount of Scotts Turf Builder Pro Lawn Food applied was more than needed. Based on our conversation and the measurements of your lawn's green space, one bag would have been sufficient for your entire lawn (front and back).To address this, we've processed a refund for the two bags of Scotts Turf Builder Pro Lawn Food that were purchased. Regarding additional compensation, we're unable to offer any further amounts due to the over application of the product. We always want you to have the best results, and using the right amount of product is key!We have received your proof of purchase. Your Amazon eGift card is being processed and will be sent to your email within 5-7 business days. The email with your Amazon eGift card will come fromAgain, thank you for taking the time to contact us. Please let us know if we can be of further assistance.TamaraBrand AmbassadorThe Scotts Company and Subsidiaries14111 Scottslawn RoadMarysville, OH 43041Ref # 45985255Rico B Tue, Aug 12, 8:28 AM (17 hours ago)to SMGHello Tamara ,i think your wrong , i have over 13 000 of square feet of land with my house on it and pool there is left 6000 +++ i read the instructions and it said with the sreader i was using to put it at 13.5 which is what i did , if you are right then 100 % of my lawn would have been burnt , the front is perfect and i used the second bag but at around 4 or 5 if i remember correctly and the back is where you got all the pictures where i would say about 50 % the lawn has huge yellow patches . so please i would like to be compensated with enough money or gift card for semance and earth , my grass was perfect , i pluck out one by one bad grass ect.... and i personally invest alot , i have switched to scotts from botanix in 2024 , and i realized right away your quality of semance is inferior and i am disappointed , the grass that grows some looks like hay so i have to spend much more time taking out bad grass ( i have groupe vertdure that i have a contract with $450 a year ) + what i spend which is at least $500 in a season for semance and earth ect.. i hope i dont have to go on google and show pics and re iterate how dissapoited i am , $90 - $100 wont cut it i already bought a semance bag which cost $100 with tax from ccanadian tire , i have not bought any earth yet , i used the eart that i had . please advise Rico Battikha
One star is too many. I have never written a bad review, but I had to speak up for this wrong doing. I had a BEAUTIFUL lawn in my front yard and backyard for 30 years until I used the Scotts Turf Builder “weed and feed”.It COMPLETELY DIED because of it!!Just so frustrating and discouraging when I take such pride in my lawn and yard! I had it professionally aerated and seeded with topsoil two months after it died from the Scott’s Turf Builder “weed and feed”, but nothing came up. It was still Poisoned from the Scott’s weed and feed. I have had no lawn now for four months. Do not buy this terrible product!!
Finally broke down and bought some black mulch for the first time ever! And I sure was surprised, so I was potting strawberries plants and used the Scotts mulch on top of course, And within a dozen handfuls, I already discovered or pulled TWO pieces of plastic out!!!! What a bummer!!!! What else could be hiding inside? Very disappointed, I don't want to eat or consume plastic residues for years to come!!!!! First and last buy!!!!!!!!!!!
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Offers information on lawn care, emphasizing the Scotts brand of lawn and garden products, including fertilizer, grass seed, spreaders and soils.
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