Scott's Bonus S product killed my beautiful St Augustine lawn in the spring of 2023. The Scott's representative told me that the formula had been changed and failed, resulting in dead lawns in some southern states. She offered repayment of the cost of the product itself and immediately sent me a check for $75. This spring I posted a bad review of their product, warning others that the once healthy and beautiful St Augustine grass covering my yard, died after using their product and that the yard was now nothing but weeds! Upon seeing the bad review, Scott's contacted me, offering me $300 for damages and asked that I sign a confidentiality agreement. I asked for replacement cost of my sod instead. They asked that I secure two sod estimates and provide them with photos. I did so. Upon receiving the requested information, they contacted me again, saying they were prepared to pay only $300 as previously offered, based on the information they received. The photos I provided to them were time-stamped and clearly documented the damage to my lawn caused by their product. The estimates were provided by reputable suppliers of sod and included the cost of the sod itself with no allowance for labor.I refused their $300 offer and was advised that the case would be turned over to their "insurance company", Sedgwick, which as it turns out, is a third party administrator, representing companies such as Target, AT&T and, I think, Walmart.Sedgwick just notified me that the claim was denied and, get this, Scott's has now also denied any admission of fault, stating that there is nothing wrong with the product. This is contradictory to the information that they volunteered to me in our earlier conversations.Has anyone else had similar experiences with Scott's? If so, please begin spreading the word, offering reviews at every given opportunity. People need to know that a company we've looked to for years as the answer to our lawn and gardening needs, can no longer be trusted.
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Offers information on lawn care, emphasizing the Scotts brand of lawn and garden products, including fertilizer, grass seed, spreaders and soils.