scoutandcellar.com

4.3
4.3 Based on 19 reviews

...

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M. Tillotson
It great until there’s a problem

We have previously enjoyed S&C wines, but we recently had two bottles that had corks fail, causing the wine to be bad. S&C refused to ship us two replacements. They said we had to buy more because they refused to ship less than four bottles. Hmmm. I was being forced to spend more money because we received a defective product?? They finally offered us a “full refund “. The cost of the wine plus all taxes. The cost of the two bottles was $51.00. So, our refund, which is not automatic, I had to call to get it, will be $38.00. The math isn’t working here. And this entire process has taken over a week. Sorry but we’re done with Scout and Cellar.

2
Date of experience: Sep 09, 2025

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