scoutandcellar.com

4.3
4.3 Based on 19 reviews

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June
I agree with Jennifer's comments

I agree with Jennifer's comments. S&C wines are the best! However, 3 of our 4 last shipments have been delayed because of damage to boxes. Two were repackaged in non-S&C boxes. One came with the wine wrapped in bubble wrap instead of the regular packaging, and a bottle was missing. In S&C's defense, they credited me that bottle. FedEx seems to delay or damage my shipments since July. They claimed last week that "no one was home or business closed" and took a picture of our front entry from the side of our yard. NO ONE walked up the walk to see if we were home! What they apparently don't realize is we have cameras on front walk and driveway. We looked at the video feed and they did not stop in front or walk up the sidewalk. UPS delivered a package 10 minutes later and we had him on camera. Not sure if the issue is with S&C or FedEx or both. We do know that one of the delivery drivers from FedEx told us she hates our neighborhood. Three exceptions on our last delivery is ridiculous.

4
Date of experience: Sep 08, 2025

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