scratchandnewton.com

4.5
4.5 Based on 13 reviews

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Imogen
I was sent the wrong item scratch and…

I was sent the wrong item scratch and newtons mistake, the customer service I received or lack of was dreadful being blamed for the post office not taking the parcel back because of a hand written label saying freepost!! They wanted me to try to return the item a 3rd time at my own time and expense and when I asked them to collect it from my home, the guy who has no customer service skills turns up outside your house!! Very strange company would avoid and shop elsewhere. It's not worth the hassle and upset they caused!

1
Date of experience: Sep 13, 2023

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